Terms of Delivery for Online Products

This is our privacy policy for our international customers.

Effective date: 8th of November 2024

Uskalla Innostua Oy
Teilinummentie 4, Lohja, Finland
Business ID: 3218950-6
Global Customer Care in English: www.ilkkakoppelomaki.fi/globalcare
Customer Care in Finnish: www.uskallainnostua.fi/asiakaspalvelu

 

1. General Information

These Terms of Delivery apply exclusively to the online products and services offered by Uskalla Innostua Oy (company registered in Finland).

By purchasing our online products, you agree to the terms outlined below.

2. Payment and Pricing

All prices for online products are listed on our website and include any applicable taxes as required by law.

Payments are processed securely via our third-party payment provider, Stripe and PayPal.

We do not handle or store any payment card details directly.

3. Delivery of Online Products

Upon successful payment, access to the purchased online product (such as courses, downloadable materials, or membership portals) will be granted immediately or as otherwise specified on the product page.

Delivery occurs digitally, either by direct access or through an email with access details and instructions.

4. Satisfaction Guarantee and Refund Policy

We offer a 60-day satisfaction guarantee on purchased online courses. If you are not satisfied with your purchase for any reason, you may request a full refund within 60 days of purchase.

To initiate a refund, please contact our customer care at www.ilkkakoppelomaki.fi/globalcare, and we will process your request promptly.

5. Access and Usage

Purchased online products are for the individual use of the buyer only. Redistribution, copying, or resale of the materials is prohibited without explicit written permission from Uskalla Innostua Oy.

6. Data Protection

We value your privacy and handle all personal data in accordance with our Privacy Notice, which is available here. For any questions regarding data protection, please contact our support team.

7. Limitation of Liability

Uskalla Innostua Oy is not liable for any indirect, incidental, or consequential damages arising from the use of online products. Our liability is limited to the amount paid for the specific product.

8. Changes to Terms

We reserve the right to update these Terms of Delivery at any time. Any changes will be posted on our website, and your continued use of our online products constitutes acceptance of the updated terms.

9. Contact Information

For questions or concerns regarding these Terms of Delivery, please contact us at:

Global Customer Care in English: www.ilkkakoppelomaki.fi/globalcare
Customer Care in Finnish: www.uskallainnostua.fi/asiakaspalvelu