Privacy Policy

This is our privacy policy for our international customers.

Effective date: 8th of November 2024

Uskalla Innostua Oy
Teilinummentie 4, Lohja, Finland
Business ID: 3218950-6
Global Customer Care in English: www.ilkkakoppelomaki.fi/globalcare
Customer Care in Finnish: www.uskallainnostua.fi/asiakaspalvelu

Introduction

We respect the privacy of our international clients and are committed to protecting personal information in compliance with Finnish and EU data protection laws (GDPR). This Privacy Notice explains how we collect, use, and store personal data when you use our online services.

1. Data We Collect

For the purpose of providing our services, we collect the following personal data:

  • Name
  • Contact information (email address and other relevant contact details)

Please note that we do not process payment information directly. Instead, payments are securely handled by our payment provider, Stripe and Paypal, or other secure provider we choose to use.

Data is collected mainly through our websites, for example: www.createlifeyouwant.fi, www.ilkkakoppelomaki.fi.

2. How We Use Your Data

The data we collect is used exclusively for:

  • Maintaining client records within our customer management system
  • Processing payments through third-party providers, such as Stripe, for secure payment transactions
  • Analyzing service performance and user interactions, possibly through analytics tools, to improve our online services. Please note that any analytics data collection is limited and adheres to GDPR guidelines.

3. Data Sharing with Third Parties

We may share your data with third parties strictly when necessary for service purposes, such as payment processing with Stripe. No personal data is shared for marketing purposes without your explicit consent.

4. Data Retention

We retain personal data and client history for as long as necessary to provide our services effectively. This retention period may vary depending on the ongoing client relationship.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of any inaccuracies
  • Request data deletion under certain conditions

To exercise any of these rights or if you have questions regarding your personal data, please contact our customer care via our website: www.ilkkakoppelomaki.fi/globalcare.

6. Contact Information

For any privacy-related inquiries, please reach out to our customer support team using the link above.